10% OFF EVERYTHING* // NOTE! Due to easter, we will send your package 23/4-2019.
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FAQ

SHIPPING

How much is shipping?

PAYMENT

Which payment options can you choose?

DELIVERY

When will my order be delivered?
Where/how do I get my package?
Can I track my delivery?
My package is not delivered - is my package insured?

UNCOLLECTED PACKAGES

If a package is not picked up or can not be delivered because an incorrect address, Byhappyme has the right to charge the customer £ 12 to cover the costs in relation with the non-delivery. If you change your mind when the order has already shipped, you need to accept the order anyway and then send the order back to us. If the package is not accepted or retrieved within 14 days, it will be sent back to us and recorded as unclaimed package and you will be charged accordingly.

ORDER CHANGES

Can I change my order/delivery address after the order is confirmed?

RETURN

Can all items be returned?
How many days can I return my order?
Who pays the return?
How long does it take before I get my money refunded?
What happens if I do not get my package?

DEFECTIVE OR WRONG ITEMS

My product is defective/wrong - what do I do?