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FAQ

SHIPPING

How much is shipping?

PAYMENT

Which payment options can you choose?

DELIVERY

When will my order be delivered?
Where/how do I get my package?
Can I track my delivery?
My package is not delivered - is my package insured?

UNCOLLECTED PACKAGES

Uncollected Packages

ORDER CHANGES

Can I change my order/delivery address after the order is confirmed?

RETURN

Can all items be returned?
How many days can I return my order?
Who pays the return?
How long does it take before I get my money refunded?
What happens if I do not get my package?

DEFECTIVE OR WRONG ITEMS

My product is defective/wrong - what do I do?