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Customer service 02039 364 399

Customer service

02039 364 399 

If you have any questions, do not hesitate to contact us on phone no: 02039 364 399

Monday to Friday from 09:00 to 16:00.

You can also send us an email by filling out the contact form at the bottom of our homepage. If you send your e-mail between 09h00 and 16h00, we will respond during the day. Outside of our opening hours, the response time can reach up to 24 hours.

I have not received my order yet, what to do?

If your package has disappeared or you have not received your order, please contact your local post office.

You have chosen a delivery with T&T and you have the option of tracking your package. You automatically receive an email from Byhappyme.com when we ship your items. This email contains the tracking number of your order. As soon as Royal Mail has scanned this number, you can trace your package.

You have the possibility to contact Royal Mail’s customer service at 03457 740 740