Can all items bee returns? 

You are only able to return items that have not been personalized. 
You cannot return a personalized item.

What is the return period?

You have a 100 day return period which starts the day that you receive your order.
If you wish to return one or more items you must get in touch with our customer service team right HERE or by phone 02039 364 399 

Who pays for the return?

If Byhappyme has sent a wrong or faulty item, we will of course pay for the return delivery costs.
If you want to return your goods for another reason, Byhappyme does not offer return shipping.


Items to be returned must be sent to:

BYHAPPYME 

Hammershusvej 10C 

7400 Herning 

Denmark 


When will I receive my refund?

It can take up to 2 weeks for your item to reach our warehouse. If you have paid by card it can take 1-5 working days for the refund to reach your account. 


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