Change an order - Frequently asked questions

• Amending an order

  Can I change my order/delivery address after the order has been confirmed?

  Our production is very fast to initiate your order so we can meet our delivery times. 
  It is possible to notify us of changes within 30 minutes of placing the order. 
  
  If you have changes, your order will be canceled and you will have to order again. 

  We do not have the option to merge multiple orders.

  Please contact us right HERE or phone 02039 364 399 

  If 30 minutes have passed since the order was placed, you can no longer make amendments. 

  This is why we recommend double checking that the order is correct before completing the purchase as well as double checking that the delivery details are correct before the order confirmation has come through. 

• Cancel order

  Can I cancel my order?

  Our production is very fast to initiate your order so we can meet our delivery times.
  It is only possible to cancel your order within 30 minutes after your order is placed.

   
  Please write right HERE with the subject ‘CANCELLATION OF ORDERS’ or contact us on telephone 02039 364 399 as soon as possible during our opening hours.

   
  It is only possible to cancel an order if Byhappyme has not started packing your order. 

  This is why we recommend double checking that the order is correct before completing the purchase as well as double checking that the delivery details are correct before the order confirmation has come through.